Return Policy

No returns. Exchanges will be accepted within seven days of verified receipt of your order. The item(s) must be returned unused and in its original packaging. Customer is responsible for return shipping charges.

We are not responsible for any item(s) lost or damaged while in transit. Insurance is available upon request at an additional charge. Insurance prices depend upon the value of the item(s) ordered. If you would like to add insurance to your order please contact us at

Exchange process:

• Send a return request email to

Use your invoice # as the subject line.
Include your name and reason for return in the email.

• Once we receive your request, we will send a RA (Return Authorization) number via email
with instructions for returning the item(s).

Unauthorized returns will not be accepted. Item(s) will not be accepted for exchange after seven days.

***Clearance items are final sale. NO EXCHANGES.***

Shoe Size Disclaimer: Shoe sizes can vary between manufacturers and styles. Please visit a local retailer for accurate sizing.

Disclaimer: Irregular rhinestone spacing and pattern is extremely common and not indicative of damage.

P'Cez by Kitty Monroe
PO Box 610212
North Miami, FL 33261-0212